FAQs

The blinking red light indicates the batteries need to be replaced.

Simply press the spray button on the front of LooLoo any time that you desire an additional spray of fragrance.

The battery compartment is located on the back of LooLoo. Remove the battery cover and replace with 3 AA batteries in the direction indicated on the stamp above the battery cover.

We recommend that you "over-bend" the LooLoo flexible arm to form a triangle, then slide the unit onto the toilet bowl. Please refer to the Easy Install video.

It’s possible that your sensor needs to be recalibrated. To recalibrate your LooLoo, place the LooLoo on the toilet; and while the toilet lid is down, hold down the square button and move the switch back and forth between the "A" and "M" 4 times. After doing this you should see a blinking light letting you know the device has been reset. Wait 30 seconds and then it will be recalibrated for your toilet.

Each LooLoo is specially designed with an adjustable arm which allows you to bend and fit the device onto any toilet, no matter the size.

If you LooLoo is spraying randomly throughout the day, there is a good chance water has dried on the sensor lens of the LooLoo.  The sensor lens that detects someone is sitting is shaped like a lotus flower and is located towards the end of the bendable arm, on the inside of the toilet bowl.  Simply wipe the lens with a damp paper towel to remove any dried moisture.

If the fragrance refill still contains liquid and LooLoo has batteries that are working, but it is not spraying fragrance, there is a good chance the spray nozzle at the end of the LooLoo arm is “gummed up”.  To fix this, simply run the end of LooLoo’s bendable arm under warm water for 30 seconds to clean off the spray nozzle, then just use a dry paper towel to wipe and dry off.

Yes! If you're looking to buy the dispenser alone, you can do so here.

Each fragrance cartridge sprays approximately 400 times before needing replacement.

Each refill is about 400 sprays